Allstream and Zayo

Allstream has been part of the Zayo Group since 2016.

Allstream announced last Wednesday that it is adding their voice and collaboration products to the Zayo portfolio, adding to customers' connectivity solutions, spanning fiber connectivity, managed services and cloud-based voice solutions.

Allstream products such as UCaaS (Max UC), SIP, Voice and collaboration and more, will merge into Zayo to enrich single-site and multi-site access, data, network, cloud, security, voice and collaboration and managed edge solutions.

"This next chapter in our combined story is the best way for us to meet the evolving needs of customers, like you, by providing you a wider array of services and more depth." 
​Steve Smith, CEO of Zayo
Mike Strople, President & CEO of Allstream

What does this mean for Allstream customers?

Zayo will become the contact for sales and account support for the services previously purchased from Allstream. You’ll recognize the people handling your account as many of them transferred from Allstream October 1. Technical support for these services will be provided by the Allstream Business Unit which will become a part of Zayo.

In 2023 you will begin to see some further changes, including branding on invoices and portals. Allstream and Zayo will continue to communicate all updates on the changes you can expect.

Access 

Continued access to Allstream Products and Information:

Access

Knowledgebase

What does this mean for Allstream, the company?

The Allstream team will continue to provide the excellent level of service and support you have come to expect.
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Some of Allstream's people will move over to Zayo, but most will stay with the Allstream Business Unit to support Allstream's existing business.

What does this mean for Zayo customers?

If you are also an existing Zayo customer you can expect no change to those services. Over time look for further integration of your Allstream and Zayo services.

Do you want any of these telecom services?

• Fiber-based infrastructure services
• Increased expertise (breadth and depth of staff knowledge)
• Additional sales and customer service resources to provide better customer experience
• Expanded connectivity solutions and new offerings
• Our voice and collaboration solutions i.e., UCaaS (Max UC), SIP, Cloud Collaboration.

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