Faster speeds and improved reliability, paired with the COVID culture shift, every possible industry will shift to full or partial remote work. The only way for businesses to function virtually is through Cloud Services. Simplified Communications recommends shifting to the Cloud for:

• cloud-based phone services
• company communications and scheduling
• company file storage

Our agents are happy to chat with you about the implications, costs and logistics of using Cloud Services. Whether you make the shift now, or in the future, it will be a necessary evolution based on telecommunications trends. 

Have you noticed how it seems like your phone and online platforms are reading your mind? Every click and view is providing information to Artificial Intelligence, that's not really "mind" reading, but rather, it's reading through "mined" data to predict if you need food delivered to your office right now, or if you're ready to buy that new espresso maker. 

Technology has barely scratched the surface of what is to come in intuiting what your customers need before they even know they need it. 

Review your company's first impression online and through the phone--are you making it easy for customers to get their needs met? We can help. 

Want more details on the current and coming telecom trends? Learn more:

Workplace rules and expectations have made a huge shift in the last few years. As your team ventures back into the workplace, now is a good time to review if BYOD is the best way to do it.

As we explore BYOD policies, keep in mind that Bring Your Own Device refers to laptops, tablets and mobile phones. Any wifi or cellular enabled device used for work will fall into this discussion. 

Studies indicate that your team will see an increase in productivity when using their own devices on the job. There's something about having all the settings and preferences right at your fingertips, and even that friendly wallpaper of your cat, to speed up tedious tasks. 

Employees also share that their job satisfaction increases, and that means they stick around at their favorite job for longer. Unifying communications into one phone (instead of a work phone, cell phone, home phone) reduces stress and increases productivity! 

For Employers, enjoy a decrease in costs for providing hardware: computers, phones, etc. We recommend using apps like RingCentral, Teams or any other VOIP provider for employee work phone calls and communication. 

Be prepared for the disadvantages of BYOD:

• personal devices being lost or stolen, and losing company data or exposing company information in the process: use cloud-based platforms to retain and protect data
• insufficient anti-virus software
• decreased control
• potential increase in IT costs, should you provide support and repairs​: be clear on what repairs and solutions your company will provide, reduce complex software and switch to cloud-based platforms where possible

As the technology fades for On Premise phone systems and servers, your business may be ready to invest in a new way of communicating. 

Traditional phone systems may make for a huge tax write-off, but they're a depreciating asset that quickly degrades with the growth of newer, lighter, more efficient cloud-based systems.