Believe it or not, people still order takeout using the phone. Applebee’s doesn’t want to take those calls anymore.
It wants to outsource those orders to call centers, where a person or automated system will take your orders and also try to upsell you a little.
More than half of Applebee’s roughly 1,575 US locations already use call centers for phone orders, according to the company. By the end of the year, Applebee’s wants most of its restaurants to get on board.
Ready to let someone else handle your business's telecommunications? Call us!
Ryan has worked in customer service and support for more than twenty years. He has worked with Best Buy and Comcast, assisting the local Twin Cities Business Sales Team. His enjoyment of typical "geeky" things such as Sci-Fi, comic books, computers and technology give him an edge in the ever-changing and innovating telecom industry. Let's face it--much of what we do on our phones today looks like something from an episode of Star Trek!
After a long morning of supporting customers, Ryan likes to order from either of his favorite restaurants: Teresa's or La Casita's. He recommends the Fajita Quesadilla.
When Ryan is not "geeking out" or enjoying amazing Mexican food, he likes to vacation to St. Louis, Missouri with his wife and son, Lucas. They cheer on the Cardinals baseball team and visit downtown.
Ryan has secrets! The best kept one is his hometown of Hopkins, Minnesota. It has your typical "small town" feel to it, with antique stores, a variety of restaurants and bars, and a local tattoo parlor. Hopkins has many great activities to participate in all within 10 minutes of the town. This small town background is part of Ryan's charm and care with Simplified Communications clients.
Simplified Communications will consult with your organization to discover the best telecommunications solutions including voice services of all formats, internet services, and television. With our strategic partnerships, we represent virtually all major carriers, allowing us to provide you with an unbiased experience that will take your business towards your business goals, with no additional fees.
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