Allstream and Zayo

10/5/2022

Allstream has been part of the Zayo Group since 2016.

Allstream announced last Wednesday that it is adding their voice and collaboration products to the Zayo portfolio, adding to customers' connectivity solutions, spanning fiber connectivity, managed services and cloud-based voice solutions.

Allstream products such as UCaaS (Max UC), SIP, Voice and collaboration and more, will merge into Zayo to enrich single-site and multi-site access, data, network, cloud, security, voice and collaboration and managed edge solutions.

"This next chapter in our combined story is the best way for us to meet the evolving needs of customers, like you, by providing you a wider array of services and more depth."
Steve Smith, CEO of Zayo
Mike Strople, President & CEO of Allstream

What does this mean for Allstream customers?

Zayo will become the contact for sales and account support for the services previously purchased from Allstream. You’ll recognize the people handling your account as many of them transferred from Allstream October 1. Technical support for these services will be provided by the Allstream Business Unit which will become a part of Zayo.

In 2023 you will begin to see some further changes, including branding on invoices and portals. Allstream and Zayo will continue to communicate all updates on the changes you can expect.

Access

Continued access to Allstream Products and Information:

Access

Knowledgebase

What does this mean for Allstream, the company?

The Allstream team will continue to provide the excellent level of service and support you have come to expect.

Some of Allstream's people will move over to Zayo, but most will stay with the Allstream Business Unit to support Allstream's existing business.

What does this mean for Zayo customers?

If you are also an existing Zayo customer you can expect no change to those services. Over time look for further integration of your Allstream and Zayo services.

Do you want any of these telecom services?

Fiber-based infrastructure services
Increased expertise (breadth and depth of staff knowledge)
Additional sales and customer service resources to provide better customer experience
Expanded connectivity solutions and new offerings
Our voice and collaboration solutions i.e., UCaaS (Max UC), SIP, Cloud Collaboration.

Let's Connect

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What's your type--of Internet?

8/4/2021

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There are 6 different types of internet.
Get up to speed on which one is your type.

Learn more of the jargon that keeps the internet up and running so you can assist your customers with the tough questions.

FASTER

Fiber

Uses fiber optic cables to deliver the fastest speeds. Only available in areas that have invested in this costly infrastructure.

Cable

Shares technology with the cables uses for cable TV. Fast and readily available in most communities.

DSL or copper

It looks like a phone line, but has slightly different technology running in the Digital Subscriber Line wires. Available through phone services, and offers medium speeds.

Fixed Wireless

Fixed wireless internet is a high-speed internet service for rural and underserved areas. Internet is sent from the main access point to individual receivers installed at businesses, farms, and homes.

LTE (Cellular)

LTE stands for Long Term Evolution. This service refers to a 4G wireless standard that provides the fastest internet speeds for smartphones, tablets and other mobile devices.

Satellite

Satellite internet is delivered wirelessly to the receiver, but requires wires to transport the signal. Satellite internet has bandwidth comparable to DSL and cable but can often feel slower due to latency.

SLOWER

The Consumers Guide to Internet Speed

Need more information about your area's internet options?

We can help

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Fiber Based Internet Services

7/13/2020

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Fiber based internet services are no longer out of reach for typical business owners. While the cost of fiber based internet is still higher than other options, the price is on the decline.

What is lost in hard costs may be made up for in increased speed and productivity.

Fiber has a much higher quality than traditional internet service.

Quality is measured in milliseconds and is referred to as latency and jitter. Fiber optic cabling provides lower latency and lower jitter, and also guarantees certain quality levels are met.

What sets Fiber apart from traditional internet?

Higher upload speeds are a major benefit of using Fiber Internet. Most carriers who provide fiber internet connections have synchronous bandwidth, which means you'll enjoy the same download and upload speeds.

Synchronous bandwidths and faster upload speeds are key for businesses employing remote workers who are sending files and documents to a server or the cloud.

Jitter:
The fluctuation of latency over time.

Latency:
The time it takes for a packet to get to its destination.

How do I know what speeds I'll be getting?

Quality levels are guaranteed in most cases with a Service Level Agreement. SLAs vary from carrier to carrier but typically offer four guarantees:

Mean time to repair (example: guaranteed time to have it fixed if it goes down)
Jitter
Latency
Uptime (example: the carrier guarantees your internet will be up 99.95% of the time.)

If SLAs are not met carriers provide credits or refunds based on which SLA was not met and the severity of the issue.

Fiber Internet services are recommended for small to large businesses in any industry relying on the internet to keep operations and sales running smoothly and quickly. Not sure if this is a good fit for you? We can help identify the costs and return on investment.

To see if your company qualifies for Fiber, enter your zip code. Our team will research your options and get back to you!

"The more you rely on the internet for your day to day business operations, the more you should invest in it. And consider getting a second connection."
-Patrick Keane, Simplified Communications

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Stay connected with the latest technology.

Allstream and Zayo

Allstream has been part of the Zayo Group since 2016.

"This next chapter in our combined story is the best way for us to meet the evolving needs of customers, like you, by providing you a wider array of services and more depth."
Steve Smith, CEO of Zayo
Mike Strople, President & CEO of Allstream

What does this mean for Allstream customers?

Access

What does this mean for Allstream, the company?

What does this mean for Zayo customers?

Do you want any of these telecom services?

What's your type--of Internet?

There are 6 different types of internet.
Get up to speed on which one is your type.

Fiber

Cable

DSL or copper

Fixed Wireless

LTE (Cellular)

Satellite

Need more information about your area's internet options?

Fiber Based Internet Services

What sets Fiber apart from traditional internet?

Jitter:
The fluctuation of latency over time.

Latency:
The time it takes for a packet to get to its destination.

How do I know what speeds I'll be getting?

See if we service your location!

Browse
Articles

​Stay connected with the latest technology.

Allstream and Zayo

Allstream has been part of the Zayo Group since 2016.

"This next chapter in our combined story is the best way for us to meet the evolving needs of customers, like you, by providing you a wider array of services and more depth." ​Steve Smith, CEO of ZayoMike Strople, President & CEO of Allstream

What does this mean for Allstream customers?

Access

What does this mean for Allstream, the company?

What does this mean for Zayo customers?

Do you want any of these telecom services?

What's your type--of Internet?

There are 6 different types of internet. Get up to speed on which one is your type.

Fiber

​Cable

​DSL or copper

​Fixed Wireless

​LTE (Cellular)

​Satellite

Need more information about your area's internet options?

Fiber Based Internet Services

What sets Fiber apart from traditional internet?

Jitter: The fluctuation of latency over time.

Latency: The time it takes for a packet to get to its destination.

How do I know what speeds I'll be getting?

​See if we service your location!

Browse​Articles

Stay connected with the latest technology.

"This next chapter in our combined story is the best way for us to meet the evolving needs of customers, like you, by providing you a wider array of services and more depth."
Steve Smith, CEO of Zayo
Mike Strople, President & CEO of Allstream

There are 6 different types of internet.
Get up to speed on which one is your type.

Cable

DSL or copper

Fixed Wireless

LTE (Cellular)

Satellite

Jitter:
The fluctuation of latency over time.

Latency:
The time it takes for a packet to get to its destination.

See if we service your location!

Browse
Articles