Microsoft Teams Voice Integrations

7/13/2020

Microsoft Teams may be one of the most important additions to your business this year. Whether you're new to the software or have been enjoying its perks for awhile, Teams is releasing several new features:

Dual Screen Support
Improved File Sharing
Together Mode

The goal of these new releases is to make Teams function more like a real-life meeting.

While Teams is great, voice integration options are missing; features that a receptionist or switchboard might offer like handling calls and automated after hours messages.

We recommend using a voice platform that can integrate with Teams to access enhanced features like:

Inbound calls can be directed as needed
Core features like an auto attendant for before or after hours
Ring multiple phones from one number
Call center capabilities
Use multiple voice providers allowing them to switch if one provider goes down

Our experts can help determine which voice platform will work best for your organization.
As your company gets comfortable with a remote environment, consider using our recommended enhanced features to further maximize on all that Microsoft Teams has to offer.

Not sure if your business would benefit
from Microsoft Teams?

Speak to an Expert

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Simplify your Restaurant phone call system.

6/11/2020

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The restaurant industry has undergone one of the biggest shifts since sliced bread. Restaurants that once accommodated dozens or hundreds of hungry diners with a full waitstaff, are now scrambling to answer incoming phone orders--on one phone!

Simplified Communications recognizes this unprecedented challenge, and has crafted a simple solution to keep your staff calm and patrons fed--without burdening your bottom line.

A Cloud Based Phone System can be implemented in about 7 days. Restaurant Phone System Features

Phone calls can be routed to a desk, cordless and/or cell phone to accommodate any scenario
Incoming callers are put into a queue with an automated message that keeps them on the line, and even explains specials or sells desserts while staff is handling other callers
The system can allow for texting with customers
Auto Attendant: Thank you for calling your favorite restaurant! Your order is important to us! Our specials today are...
Call Parks: calls are parked on Line 1, Line 2, Line 3, etc.
Voicemail to email with transcription (no more listening to long-winded voice messages; just read it quickly and return calls as needed)

Pricing is based on a per phone basis and includes the phone, so there is no equipment to purchase.

Pricing runs roughly $35 per phone. We can assist in determining how many phone lines would be needed, based on your usual customer demand.

We understand that solutions need to be put in place simply and immediately. Our team is ready to assist you so you can get back to feeding your customers!

LET'S TALK

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Simplify your Business Cellphone

4/29/2020

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Remember how technology was supposed to make our lives easier? Jet packs, flying cars and a sweet little robot to bring us our coffee--ahh, memories of a future that hasn't happened, yet!

Anyone working from home right now is realizing the power of technology, and its severe limitations.

We've compiled some tips to ease your day-to-day relationship with your cell phone, specifically the phone being used for business purposes.

Simplify your Purpose:

List the top purpose for your phone, and include a list of things your phone is NOT intended for (distractions on social media, checking the stock market, Identifying your cellphone's purpose will allow you to load it with necessary apps, and give yourself and others the right expectations.

Simplify your Boundaries:

If you have a phone for personal use, and a separate phone for business, it can be fairly easy to establish boundaries. But if you have one phone for all your communications, it may be next to impossible to set boundaries with your Mom (who calls repeatedly during meetings), or your Favorite Client (who texts big, urgent ideas on the weekends).

Take advantage of Unique Tools:

Take advantage of the unique tools your phone offers that your computer and other devices don't do as well. Voice technology and quick photos are easiest from your cellphone.

Get the best deals and devices.

Simplified Communications has the access and expertise to connect your business with the best deals and devices. Talk to one of our Brokers today to:

Save money: Simplified Communications will work on your behalf to identify the best deals and best cellular plans to meet your needs, and the needs of your staff/team.
Get the latest devices: Simplified Communications can more easily acquire the latest iPhones, tablets and Android devices for your employees and co-workers.
Explore options: Simplified Communications will ensure your team has access to the best possible cell coverage. Make sure your company is connected!

Talk to a Broker

Simplified Communications works daily with businesses and cellphone services. We are well-versed in the tools available, as well as the obstacles of technology. Reach out to your telecom broker today for assistance!

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Stay connected with the latest technology.

Microsoft Teams Voice Integrations

Not sure if your business would benefit
from Microsoft Teams?

Simplify your Restaurant phone call system.

Simplify your Business Cellphone

Get the best deals and devices.

See if we service your location!

Categories

​Stay connected with the latest technology.

Microsoft ​Teams​ Voice Integrations

​Not sure if your business would benefitfrom Microsoft Teams?

Simplify your Restaurant phone call system.

Simplify your Business Cellphone

​Get the best deals and devices.

​See if we service your location!

Categories

Stay connected with the latest technology.

Microsoft Teams Voice Integrations

Not sure if your business would benefit
from Microsoft Teams?

Get the best deals and devices.

See if we service your location!