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Microsoft ​Teams​ Voice Integrations

7/13/2020

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Microsoft Teams may be one of the most important additions to your business this year. Whether you're new to the software or have been enjoying its perks for awhile, Teams is releasing several new features:
  • Dual Screen Support
  • Improved File Sharing
  • Together Mode
The goal of these new releases is to make Teams function more like a real-life meeting.

While Teams is great, voice integration options are missing; features that a receptionist or switchboard might offer like handling calls and automated after hours messages.

We recommend using a voice platform that can integrate with Teams to access enhanced features like:
  • Inbound calls can be directed as needed
  • Core features like an auto attendant for before or after hours
  • Ring multiple phones from one number
  • Call center capabilities
  • Use multiple voice providers allowing them to switch if one provider goes down

Our experts can help determine which voice platform will work best for your organization. ​
As your company gets comfortable with a remote environment, consider using our recommended enhanced features to further maximize on all that Microsoft Teams has to offer.

​Not sure if your business would benefit
from Microsoft Teams?

Speak to an Expert
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