Allstream announced last Wednesday that it is adding their voice and collaboration products to the Zayo portfolio, adding to customers' connectivity solutions, spanning fiber connectivity, managed services and cloud-based voice solutions.

Allstream products such as UCaaS (Max UC), SIP, Voice and collaboration and more, will merge into Zayo to enrich single-site and multi-site access, data, network, cloud, security, voice and collaboration and managed edge solutions.

The Allstream team will continue to provide the excellent level of service and support you have come to expect.
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Some of Allstream's people will move over to Zayo, but most will stay with the Allstream Business Unit to support Allstream's existing business.

If you are also an existing Zayo customer you can expect no change to those services. Over time look for further integration of your Allstream and Zayo services.

As businesses find new ways to work in a virtual environment, Microsoft Teams has become a necessary tool for many of our clients. Teams is an excellent tool, and we have some tricks to make it a robust voice and collaboration system for your business!

Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. ​The voice integration features are the only downfall of this super tool, but we have a simple solution!

If you are currently using Teams or are planning to use Teams, let us guide you through important information on integrating with your voice platform.

You're probably already using Teams or Have Access through Office 365.
​For businesses already set up with Office 365 and Microsoft Teams, we can assist in integrating a powerful voice platform into your virtual operations. Depending on the unique set-up of your business and how incoming and outgoing calls are handled, your company may have additional needs that surpass the current capacity of Teams. We have a number of solutions that can run in the background, utilizing the efficient tools of Teams with the added bonus of our recommended Voice Integrations. 

You may be using another platform for collaboration, like Slack or Skype for Business. In this case, we can review your systems to see if a switch to Teams would allow your call center or phone system to utilize a cloud-based voice provider. The goal is to create a single interface for your employees to work within.  A streamlined system with Teams collaboration features and robust phone features will increase productivity across the board.

We can brainstorm with you to see if any of these solutions are necessary for your business right now.